Verena is the Studio Director of the IXDS office in Berlin. She has worked as a Design Lead in the field of user research, interactive services and innovation strategies for clients like Deutsche Telekom AG, Gelbe Seiten, Volkswagen, BASF, Erste Group Wien and Siemens Haushaltsgeräte. Since March 2012, she is guest lecturer at the Fachhochschule Potsdam for service design.