Prof. Birgit Mager

Contact:

Ubierring 40, Room 320

Telephone: +49(0)221 8275-3220

 mager(at)kisd.de

Curriculum Vitae

Prof. Birgit Mager studied morphologic psychology at the University of Cologne. Then she operated as an organisation- and staff developer in the area of Human Resources Development at Hewlett Packard. As a director for staff- and organisation development she conducted a restructuring process for the Muehlens KG at Cologne. As an independent consultant she specialised on the service industry.

Since 1995 she is responsible for the area of »Service design« at the Köln International School of Design. She published numerous articles and books about service design and teached as a guest lecturer at the Polytechnicum, Hong Kong and is a member of several juries and diverse board of trustees.

Present Teaching

  Wow - Design for Enthusiasm? [KP] 
 Design & Behavioral Change [MP] 
 Public Service Design [WS] 

Legend of the  Modes of teaching

KP:		Project - short term
MP:		Project - middle term
WS:		Seminar - scientific